Fraud and Other Warnings

Warning against Fraud and Misrepresentation in connection with an Application

Be aware that it is an offense punishable by law, if you do any of the following in connection with an Application for compensation under the Program:

  1. falsify, misrepresent, or fail to disclose any material information or facts or falsify any document (whether fraudulently or otherwise); or
  2. knowingly make any false statement or representation; or
  3. produce or provide, or cause or knowingly allow to be produced or provided, any document, material or information which you know to be false.

Warning against fraudulent or fake websites

Be aware that there may be fraudulent or fake websites that are made to “look and feel” like the Program’s real website (covaxclaims.com) and that operate to defraud or otherwise harm you, including for example, by seeking to obtain your personal, medical, banking or credit card information.

To be sure that you are accessing the Program’s legitimate website, please type covaxclaims.com (note: “claims” must end with an “s”) on the web address bar, rather than a link embedded in an email, a text message or another source. Always check website addresses in emails or text messages to make sure there are no spelling mistakes or incorrect characters, as this is often a sign of fraudulent or fake websites.

If you consider you have been the victim of fraud or another criminal activity, we recommend that you report any complaint to your local law enforcement authority.

Warning against phishing through fake emails or text messages

Be aware of phishing through fake emails or text messages claiming to be from the Program’s Administrator, including emails requesting you to make a payment, providing you with payment instructions, or requesting you to provide your personal, medical, banking or credit card information. Do not reply to the phishing email or enter information on a fake website that matches the “look and feel” of the Program’s real website (covaxclaims.com).

“Phishing” is the fraudulent attempt to obtain a person’s sensitive information (such as personal, medical, banking or credit card information, or usernames or passwords) by disguising oneself as a trustworthy entity in an electronic communication. Phishing is typically carried out by email spoofing (i.e., by email messages with a fake sender email address), text messages or instant messages.

To avoid being harmed by phishing, we recommend that you:

  • do not reply to any emails or text messages, and do not click on any links embedded in them, unless you have duly validated that these emails or text messages are genuine emails or text messages from the Program’s Administrator;
  • exercise extreme caution in respect of emails or text messages requesting you to provide sensitive information such as personal, medical, banking or credit card information, and do not provide such sensitive information unless you have duly validated that such emails or text messages are genuine emails or text messages from the Program’s Administrator;
  • exercise extreme caution in respect of emails or text messages requesting you to make a payment as a condition for making an Application under the Program, and do not make any such payment under any circumstances. Please remember furthermore that the Program’s Administrator does not charge any fees at any stage to individuals in order to download, complete or submit an Application under the Program; and
  • learn how to identify, and protect yourself from, phishing scams and spoofing emails.

If you are not sure if an email or text message is a genuine communication from the Program’s Administrator, you should contact the Program’s Administrator directly by using the contact details provided on the Program’s website (covaxclaims.com) under Contact Us. Please do not reply to or use the contact details provided in the email or text message that you suspect to be fake.

Disclaimers

COVAX, the Program and/or its Administrator are not connected in any way with any fake or fraudulent websites, phishing or fake emails or other scams, and cannot be held responsible in any way if their respective names, logos or addresses are misused in websites, emails or other schemes intended to defraud or otherwise harm the public.